Privacy Policy

LUZKA SOLUCIONES EN ILUMINACION SL undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by LUZKA SOLUCIONES EN ILUMINACION SL, implies the acceptance by the user of the provisions contained in this Privacy Policy and that their personal data is treated as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organizations to which the website is redirected. LUZKA SOLUCIONES EN ILUMINACION SL controls the content of third-party websites and does not accept any type of responsibility for the content or privacy policies of these websites.

1) HOLDER INFORMATION
In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following is the identification data of the Owner:

Web: https://www.luzka.es/
Owner: LUZKA LIGHTING SOLUTIONS SL
Address: Avenida Cid nº32, ground floor. 09005-Burgos
CIF: B09562133
Telephone: 947215211
Email: luzka@luzka.es
Registration data: ENTER REGISTRATION DATA

2) APPLICABLE LAWS
This privacy policy is supported for its preparation based on current Spanish and European regulations on the protection of personal data on the Internet. Specifically, it respects the following rules:
– Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
– Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
– Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

3) PRIVACY ISSUES
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of rights digital, we offer you the following information on the processing of personal data that you can provide us:
Responsible for the File
LUZKA LIGHTING SOLUTIONS SL
Our data is at the top of this legal notice.
Registration of Personal Data
In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by LUZKA SOLUCIONES EN ILUMINACION SL, through the forms provided on its pages, will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between LUZKA SOLUCIONES EN ILUMINACION SL and the User or the maintenance of the relationship established in the forms that the User fills out, or to attend to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD is applicable, a record of treatment activities is maintained that specifies, according to their purposes, the treatment activities carried out and the other circumstances established in the GDPR.
Legal basis for processing
The legal basis for the processing of personal data is consent. LUZKA SOLUCIONES EN ILUMINACION SL undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.
The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.
In the occasions in which the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed in the event that the completion of any of them is mandatory. because they are essential for the proper development of the operation performed.
Other bases of Legitimation:
Compliance with legal obligations.
Legitimate interest: sending own advertising.
Data categories
The categories of data that are processed by LUZKA SOLUCIONES EN ILUMINACION SL are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.
Origin of your data
Data provided by the clients receiving the services, by any means.
Data included in the forms of the website.
Data collected through cookies to improve the browsing experience as reported in the Cookies policy.

Period of conservation of personal data
Personal data will only be retained for the minimum time necessary for the purposes of their treatment and, in any case, only during the following period: The personal data provided will be kept for the time strictly necessary. That is, while you are a user of our services or want to continue receiving information.

, or until the User requests his right of cancellation or opposition, or limitation to the treatment. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by the Judges and Tribunals or to initiate internal actions derived from the improper use of the website.
At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.
Likewise, we inform you that our information conservation policies comply with the terms established by the different legal responsibilities for prescription purposes:
a) General Rule:
Pursuant to the provisions of article 30 of the Commercial Code, and except for other criteria, all company documents and/or information will be kept for 6 years.
This affects all accounting, tax, labor or commercial documentation, including correspondence.
b) Specific deadlines:
Our company must also set minimum deadlines depending on the type of data in question and taking into account the different limitation periods, which each of the departments must know.
You will not be subject to decisions based on automated processing that have effects on your data.
Purposes of treatment
We detail below the purposes of the data processing carried out:
CUSTOMER MANAGEMENT: Being able to provide the contracted services within the natural activity of each company and invoice them. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
BUDGET MANAGEMENT: Being able to send quotes for services and/or products to potential customers. The data provided will be kept as long as you do not request the cessation of said treatment.
MANAGEMENT OF POSSIBLE CUSTOMERS: Being able to send information related to our products and services to people with a legitimate interest by any available means, and invite them to events of interest. The data provided will be kept as long as you do not request the cessation of said treatment and will be collected with your express consent.
RELATIONS WITH SUPPLIERS: Being able to place orders and pay for services. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
OFFERS MAILING: If you are a client of the Data Controller and have applied the offer policy, you will periodically receive an advertising email at the beginning of each promotion indicating the products offered and their prices, as well as a link where you can download the themselves to promote it yourself if you wish.
RESPONDING TO QUERIES: If you have requested information from us as a result of an express request for information through our form, the data you have provided us in it will be used for the purpose of responding to the query raised by you.
MANAGEMENT OF COOKIES: We use the information provided to us, for example, cookies to improve your experience with the Online Services; to have analytics data to help us improve our Services in general, as well as to collect information about the travel destinations that interest you so that you can see more relevant ads and offers.

Data recipients
The User's personal data will not be shared with third parties.
In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.
Personal data of minors
Respecting the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the treatment of your personal data lawfully by LUZKA SOLUCIONES EN ILUMINACION SL If it is a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they consent to it. have authorized. If this is not the case, the legal representative must inform you as soon as possible.
Rights derived from the processing of personal data
The User may exercise the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Right of access: It is the right of the User to obtain confirmation of whether or not LUZKA SOLUCIONES EN ILUMINACION SL is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that LUZKA SOLUCIONES EN ILUMINACION SL has made or makes, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
Right of rectification: It is the right of the User to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
Right of deletion ("the right to be forgotten"): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected. or treated; the User has withdrawn his consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the request by the interested party to delete any link to those personal data.
Right to limitation of treatment: It is the right of the User to limit the treatment of their personal data. The User has the right to obtain the limitation of the treatment when they challenge the accuracy of their personal data; the treatment is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured format, of common use and mechanical reading, and to transmit them to another person in charge. of the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease their processing by LUZKA SOLUCIONES EN ILUMINACION SL
Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling. , existing unless the current legislation establishes otherwise.
Finally, the interested parties have the right to file a claim with the competent Control Authority (AEPD) in the event that the User considers that there is a problem or infringement of current regulations in the way in which their data is being processed. personal information.
You can exercise the above rights by sending us a letter attaching a copy of a document that identifies you to our address or email (which appear at the beginning of this text).

4) PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA
The processing of personal data of the user client will be subject to the following principles contained in art. 5 of the GDPR and in article 4 and following of the LOPDGDD:
Principle of legality, loyalty and transparency:
The consent of the user will be required at all times after completely transparent information of the purposes for which the personal data is collected.
Purpose limitation principle:
Personal data will be collected for specific, explicit and legitimate purposes.
Data minimization principle:
The personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
Principle of accuracy:
Personal data must be exact and always up to date.
Principle of limitation of the conservation period:
Personal data will only be kept in such a way that user identification is allowed for the time necessary for the purposes of the treatment.
Principle of integrity and confidentiality:
Personal data will be processed in a way that guarantees its security and confidentiality.
Principle of proactive responsibility:
The person in charge of the Website will maintain and regulate the necessary technical and logistical means sufficient for all the principles applicable to the treatment to be fulfilled.

5) WHAT SECURITY MEASURES DO WE APPLY?
We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of data processing that we carry out, with mechanisms that allow us to guarantee confidentiality, integrity, availability and permanent resilience of treatment systems and services.
Some of these measures are:
– Information on data processing policies for staff.
– Regular backup copies.
– Data access control.
– Regular verification, evaluation and assessment processes.

6) SECRET AND SECURITY OF PERSONAL DATA
LUZKA SOLUCIONES EN ILUMINACION SL undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and avoid destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the data is transmitted between the server and the User, and in feedback, fully encrypted or encrypted. .
However, since LUZKA SOLUCIONES EN ILUMINACION SL cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of the security of personal data occurs that is likely to entail a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the GDPR, a violation of the security of personal data is understood as any breach of security that causes the destruction, loss or accidental or illegal alteration of personal data transmitted, stored or processed in another way, or unauthorized communication or access to such data.
The personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom the information is made accessible. information.

7) LINKS TO THIRD PARTY WEBSITES
The Website may include hyperlinks or links that allow access to web pages of third parties other than LUZKA SOLUCIONES EN ILUMINACION SL, and which therefore are not operated by LUZKA SOLUCIONES EN ILUMINACION SL The owners of said websites will have their own protection policies. of data, being themselves, in each case, responsible for their own files and their own privacy practices.

8) ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Data Controller can proceed to the same in the form, during the terms and for the purposes indicated. The use of the Website will imply the acceptance of its Privacy Policy.
LUZKA SOLUCIONES EN ILUMINACION SL reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.